How Part Xpress USA collects and uses your information

Last updated: May 10, 2026

This privacy notice explains how Part Xpress USA may collect, store, use, and share your information when you visit our website, submit a parts request, place an order, contact us, or interact with our services.

Information We Collect

We may collect personal information you provide directly, including:

• Name
• Email address
• Phone number
• Shipping and billing details
• Vehicle information such as year, make, model, VIN, and requested parts
• Payment-related information needed to complete a transaction

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Process orders, returns, refunds, and exchanges
• Confirm vehicle fitment and part availability
• Provide service updates and customer support
• Improve our site, services, and customer experience
• Send promotional or follow-up communications where permitted

SMS and Phone Contact

If you provide a phone number through our forms, you consent to being contacted regarding your request, order, fitment questions, or related customer service follow-up. Message frequency may vary. Standard carrier message and data rates may apply where text messaging is used.

Sharing Information

We may share information with service providers, shipping partners, payment processors, and other business partners only where needed to operate our services, fulfill your request, or comply with legal obligations. We do not sell text-message opt-in data or consent information to third parties for marketing use.

Cookies and Tracking

We may use cookies and similar technologies to understand website activity, improve performance, and support site functionality. Your browser settings may allow you to reject or remove cookies, though this may affect certain site features.

Data Retention

We keep information for as long as reasonably necessary to fulfill the purposes described in this notice, including customer service, tax, accounting, legal, and operational requirements.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed as 100% secure.

Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information, and to object to or limit certain types of processing. To make a request, contact us at info@partxpressusa.com.

Contact Us

If you have questions about this privacy notice, contact Part Xpress USA by email at info@partxpressusa.com or call 1-888-992-3498.